As part of a task order under the Air Force Contract Augmentation Program (AFCAP), DynCorp International’s team in Qatar provides installation support services at Al Udeid Air Base. Due to the heat in the region, water pipes recently burst, creating a leak in two rooms occupied by service members. To minimize the time the occupants were unable to utilize the rooms, DI team members rushed to the scene to provide immediate assistance.
To prevent excessive damage to the furniture, carpet and office items, DI team members worked quickly to move and clean any necessary materials within only eight hours.
“The customer always comes first. We like to think they can contact our custodial team with any request and know we are willing to assist, especially in an emergency situation,” said Rick Power, DynCorp International site manager.
AFCAP is an ID/IQ contract vehicle that provides worldwide on-call support for disaster response, contingency deployment, and military operations. The contract provides Air Force contingency infrastructure support to U.S. forces and U.S. interagency personnel worldwide. It covers personnel, equipment, tools, materials, training, supervision, essential life support, combat support, and emergency response services.