DynCorp International’s Quality team working in support of the Logistics Civil Augmentation Program (LOGCAP) in Afghanistan made several improvements to program processes throughout 2013. Several of those team members also made personal commitments, on their own time, to improving their knowledge, skills and abilities by earning various American Society for Quality (ASQ) certifications.
DI team members were committed to improving their knowledge, skills and abilities, all on their own time.
“We had 33 individuals receive certifications last year, with several attaining multiple certifications,” said Richard Navarro, DynCorp International quality management director. “The ASQ certification process is rigorous, most requiring the successful completion of a four-hour exam.”
“Preparing for the ASQ exams takes countless hours of preparation during their free time,” Navarro continues. “These certifications are recognized worldwide and improve how we serve our customers.”
Michael Snyder, DynCorp International senior Quality manager, worked with the ASQ to administer certification exams in Afghanistan. Snyder is a long-timer member of ASQ and a Certified Examination Proctor.
“These types of certifications allow personnel to better understand process, procedures and taskings,” Snyder commented.
ASQ certification is a formal recognition by ASQ that an individual has demonstrated a proficiency within, and comprehension of, a specific body of knowledge.
American Society for Quality (ASQ)
ASQ is a global community of people dedicated to quality who share the ideas and tools that make our world work better. With individual and organizational members around the world, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations and communities to meet tomorrow’s critical challenges. ASQ provides the quality community with training, professional certifications, and knowledge to a vast network of members of the global quality community.
Headquartered in Milwaukee, Wis., ASQ champions people passionate about quality in more than 150 countries. ASQ Global operates National Service Centers in India, China, and Mexico, and has a regional service center in the United Arab Emirates, serving the Middle East and North Africa region. ASQ’s global offices provide local access to the quality community, career development, credentials, knowledge, and information services.
ASQ also collaborates with a network of World Partners® spanning 20 countries and further extends its global reach through a network of 22 registered service providers that deliver licensed ASQ training and certification exams in a specified territory and works with QUALI, headquartered in Brazil, to provide certification exam refresher training.