DynCorp International’s DynAviation Group recently received an ISO9000, AS9100 and AS9110 certifications for their aviation programs around the world. Each standard is tied to quality management systems (QMS) put in place to ensure DI meets or exceeds customer requirements for each program.
“Possessing all three of these certifications simultaneously is an important discriminator for DI,” said James Myles, DynAviation senior vice president, DynCorp International. “This is a milestone that we are all proud of in DynAviation Group’s journey of excellence.”
Building a Quality Management Team
To help improve quality management processes, quality managers were assigned to every level of the DynAviation team. The managers assist each program, at each level, to implement the system and meet each requirement.
“Each program is assigned its own QMS team to ensure contractual requirements are met and often exceeded,” said William Greenthaner, DynCorp International performance excellence director. “As we recompete and win new business, we will be able to immediately implement our QMS to those programs in the future.”
The ISO 9000 standard was developed by the International Organization for Standardization. This standard provides guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
AS9100 and AS9110
AS9100 and AS9110 standards are published by SAE, a global association of engineers and related technical experts in the aerospace, automotive and commercial-vehicle industries. These standards involve quality system requirements for the aerospace industry and aerospace maintenance organizations.
AS9110 specifies requirements for a QMS that demonstrates its ability to consistently provide product that meets customer and applicable regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.