Privacy Policy

DYNCORP INTERNATIONAL
PRIVACY POLICY


Your privacy is important to us. This Online Privacy Policy (the “Privacy Policy”) explains DynCorp International LLC’s online information practices and your related choices. 

This Privacy Policy applies to our website, www.dyn-intl.com, and the services available through our website (together, our “Site”). This Privacy Policy is intended to disclose how DynCorp International collects, uses, and discloses personal information about users of our Site, as well as to explain the choices and right individuals have regarding their personal information.  

  1. The information we collect 

We collect information directly from individuals online, as well as automatically through the use of our Site.

  • Information collected directly. We may collect personal information about you—such as your name, address, telephone number, fax number, e-mail address, etc.— directly from you.  For example, personal information may be collected when you fill out a ‘Contact Us’ form, comment on our blogs, register for events we host or sponsor, submit information as part of certain online services, apply for a job, or otherwise provide us information through the Site. Generally, the information we collect includes your:
    • Name, company name, and title/position
    • Email address, phone number, mailing address, and contact details
    • Other information related to your request or inquiry
  • Automatically-collected information. We use cookies, log files, pixel tags, local storage objects and other tracking technologies to automatically collect information when users access or use the services or visit our Site, such as an IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider (“ISP”), referring/exit URLs, operating system, language, clickstream data, and other information about the links clicked, features used, size of files uploaded, streamed or deleted, and similar device and usage information. For more information, see the “Cookies and similar devices” section below. 
  1. Our use of personal information 

We use the personal information you provide to respond to your request or inquiry and in the ordinary course of conducting our business. Generally, we use the information (including personal information) that we collect online as follows: 

  • Providing support and services. To provide and operate our Site, communicate with you about your use of the Site, provide troubleshooting and technical support, respond to your inquiries, communicate with you, and for similar service and support purposes.  
  • Responding to your requests. To respond to your inquiries and consider your request or application (e.g., if you have submitted a resume or other application information online or by email, we will use it as part of the application review process).
  • Personalization. To tailor content we may send or display on the Site, including to offer location customization and personalized help and instructions, and to otherwise personalize your experiences.
  • Analytics and improvement. To better understand how users access and use the Site and services, and for other research and analytical purposes, such as to evaluate and improve our services and business operations and to develop services and features.
  • Protect our legal rights and prevent misuse. To protect the Site and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of this Privacy Policy.
  • Comply with legal obligations. To comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, other law, such as the Sarbanes-Oxley Act of 2002, and/or other lawful requests by regulators and/or law enforcement, including responding to national security or law enforcement disclosure requirements.
  • General business operations. Where necessary, for the administration of our general business, accounting, recordkeeping and legal functions.
  • Anonymous and de-identified information. We may create and use anonymous and de-identified information to assess, improve and develop our business, products and services, and for similar research and analytics purposes. 
  1. Disclosure of personal information 

DynCorp International is a global company and any information that we collect or that you provide to us may be shared and processed by any company office. You can find out more about DynCorp International’s office locations here. We will not rent or sell your personal information, nor will we share it with third parties outside of DynCorp International for their marketing purposes.

We may share personal information with third party service providers that provide services to us or to whom we outsource certain services, such as data hosting or software or technology services. 

We may disclose personal information to other third parties under the following circumstances: 

  • Business transfers. As part of any merger, sale and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event, including related to due diligence conducted prior to such event where permitted by law.
  • Legally required. If we are required to do so by law (e.g., to law enforcement, courts, regulators, or others, e.g., in response to a subpoena, court order or other law, such as the Sarbanes-Oxley Act of 2002).
  • Protect our rights. Where we believe it necessary to respond to claims asserted against us, comply with legal processes (e.g., subpoenas or warrants), enforce or administer our agreements and terms, or for fraud prevention, risk assessment, investigation, and to protect the rights, property or safety of DynCorp International, our clients and customers, or others. 

We may also share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual. 

  1. Cookies and similar devices 

We and our service providers use cookies, pixels, log files and other mechanisms to gather information about your use of our Site. 

  • Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster log-in process or to allow us to track your activities while using our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
  • Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs or pixel tags), in connection with our services to, among other things, track the activities of users of our services, help us manage content, and compile statistics about usage of our services. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, to identify when our emails are viewed, and to track whether our emails are forwarded. 

The third-party analytics and security tools plugin uses pixel.wp.com and works with WordPress users to collect: 

    • User ID, usernames.
    • Email addresses.
    • Roles and capabilities of registered users (not the general public). This does not include passwords.
    • User ID of any users that make changes to the site and the time that the changes are made.
    • Successful and failed login attempt (this includes the IP address of the user agent of the individual performing the login action).  
  • Log files. Most browsers collect certain information, such as your IP address, device type, screen resolution, operating system version, and internet browser type and version. This information is gathered automatically and stored in log files.  
  • Third party analytics. We also use third-party analytics to evaluate the use of our services. It uses HTTP requests of the user, browser/system information, and first party cookies. It collects: 
    • Number of users and sessions.
    • Session duration.
    • Operating systems.
    • Device models.
    • Geography
    • First launches.
    • App opens.
    • App updates.
    • Demographics: gender & age. 

         This Policy does not cover such uses of data by third parties. 

  • Do-not-track signals. Third-party analytics and security tools respond to these signals. For more information about do-not-track signals, please click here. You may also disable certain tracking as discussed above (e.g., by disabling cookies) and as set out in our Cookie Policy. 
  1. International transfers 

DynCorp International is a global company; when you submit personal information to us, or when others provide personal information to us, we will receive it and process it in the United States and in other locations where we are located, or where we have service providers. In order to provide services, we also may need to transfer your personal information to locations in other jurisdictions.

If you are based within European Economic Area (EEA), please note that where necessary to deliver the services, we will transfer personal information to countries outside the EEA (including to other DynCorp International practicing entities).

You have a right to obtain details of the mechanism under which your personal information is transferred outside of the EEA; you may request such details by contacting us as set forth in the “How to contact us” section below. 

  1. Access and correction 

If you would like to review the personal information we have collected about you via the Site, or request that we update or delete it, please contact us at (571) 722-0238. 

  1. Third party website and links 

Our Site contains links to other sites whose information practices may be different than ours. Visitors should consult the other site’s privacy notices, as we have no control over information that is submitted to, or collected by, these third parties. 

  1. Co-sponsored events 

DynCorp International may post information about programs and events that are sponsored by or co-sponsored by other firms or organizations. Should you choose to register electronically for any of these events or submit your information to these third parties, DynCorp International will have no control over the third-party sponsors’ use of this information, and this Privacy Policy will not apply. 

  1. Our commitment to security 

We employ security measures to prevent unauthorized access to information that we collect online. However, we cannot guarantee the security of your personal information. 

  1. How to contact us 

If you have any questions or concerns about the DynCorp International Privacy Policy or its implementation, or if at any time you decide that we should no longer hold any of your personal information, or you wish to change the use to which any such information can be put, you may contact us at (571) 722-0238. 

  1. Revisions to our Privacy Policy 

We reserve the right to revise this Policy or any part of it from time to time. Please review the Policy periodically for changes. If we make material changes, we will endeavor to provide notice ahead of such changes, such as by email or through a notice on www.dyn-intl.com

CALIFORNIA PRIVACY ADDENDUM 


This addendum applies to California residents only and supplements our Privacy Policy in that regard.  In the event of inconsistencies, this Addendum will control. 

Your Right to Know About the Personal Information We Collect 

You have the right to know about the personal information DynCorp International currently collects from you and has collected from you within the twelve months.

Other than information obtained via cookies, log files, pixel tags, local storage objects and other tracking technologies as specifically addressed in the Privacy Policy and this Addendum, we collect personal information that you voluntarily provide to EthicsPoint in order to fulfill our legal obligations.  

Categories of Information We Collect 

  1. Voluntarily Through EthicsPoint 

The information we obtain through EthicsPoint may include your:

  • Name
  • Telephone number
  • Email address
  • Contact availability
  • Relationship to DynCorp International
  • General nature of the concern
  • Certain details regarding your concern
  • Any additional details you care to provide 
  1. Automatically When You Visit our Website 

We use cookies, log files, pixel tags, local storage objects and other tracking technologies to automatically collect information when users access or use our services or visit our Site, such as an IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider (“ISP”), referring/exit URLs, operating system, language, clickstream data, and other information about the links clicked, features used, size of files uploaded, streamed or deleted, and similar device and usage information. For more information, see below and the “Cookies and similar devices” in our Privacy Policy. 

Uses of Information We Collect 

  1. Voluntarily Through EthicsPoint 

We use the personal information that you provide to EthicsPoint to undertake the appropriate investigations, and actions if necessary, in response to your inquiry or concern. 

  1. Automatically When You Visit our Website 

We use the cookies, log files, pixel tags, local storage objects and other tracking technologies on our Sites for the following purposes: 

  • Analytics and improvement. To better understand how users access and use the Sites, and our services, and for other research and analytical purposes, such as to evaluate and improve our services and business operations and to develop services and features.
  • Protect our legal rights and prevent misuse. To protect the Sites and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of this Privacy Policy.
  • Comply with legal obligations. To comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and/or other lawful requests by regulators and/or law enforcement, including responding to national security or law enforcement disclosure requirements.
  • General business operations. Where necessary, for the administration of our general business, accounting, recordkeeping and legal functions.
  • Anonymous and de-identified information. We create and use anonymous and de-identified information to assess, improve and develop our business, products and services, and for similar research and analytics purposes. 

Sale of Your Personal Information 

We do not sell your personal information and will not sell it in the future absent providing you with the appropriate notice and the right to opt-out of the sale. We do not knowingly collect the information of minors under sixteen years of age.  If you are aware of this occurring, please inform us and we will take appropriate actions to delete such information 

How to Request or Delete Your Personal Information 

You have the right to request the deletion or anonymization of your personal information. You may obtain copies of your personal information or request the deletion or anonymization of your personal information by submitting a verifiable request to DynCorp International through the company Hotline. DynCorp International will acknowledge receipt of your request within ten days of its submission and inform you of the steps it is undertaking to gather your information.  DynCorp International will then provide you with the requested information within forty-five days of the request.  If necessary, DynCorp International will be allowed up to an additional forty-five days to produce the information.  If this happens, we will inform you of the reasons for our need within the original forty-five day period. 

Authorized Agent 

You may designate an authorized agent to make a request to know or request to delete on your behalf. 

Contact Us for More Information 

For more information about our privacy policies and practices you may call us at (571) 722-0238. 

California Privacy Policy Publication Date 

This Privacy Policy addendum was last updated on January 1, 2020.