Case Study

Delivering Excellence in a Culture of Continuous Improvement

At the Fort Campbell Installation Maintenance Division in the United States, DynCorp International performed a variety of maintenance tasks on tactical and non-tactical ground equipment. The company’s repair of unserviceable assets that return to the Army supply system in support of the Army Material Command was rated an outstanding level five achievement rating in ISO 9001.

At the Installation Supply Division, the DI team provided logistical services for supplies and equipment to the Ammunition Supply Point, Central Issue Facility (CIF), the HAZMAT materials warehouse, the Troop Issue Subsistence Activity, the Fuel Analysis Laboratory and the storage warehouses. At the Installation Transportation Division, DI professionals provided passenger and cargo movement by aircraft in addition to providing the manpower for all deployment operations by air, land, sea, rail or barge. DI operated the Personal Property Shipping Office and Travel Office supporting military and DOD civilian personnel with shipment of household goods and personal property.

DI’s Fort Campbell team provided unparalleled support to the soldiers, civilians and families of Fort Campbell resulting in some of the highest customer satisfaction ratings across the Department of Defense. The team’s emphasis on the continuous improvement of quality programs, combined with an unmatched reputation, had received accolades from the installation leadership. DI is proud to have supported the great men and women of Fort Campbell through excellence and relentless performance.