Case Study

Maintaining Camps for Those who Safeguard Freedom and Security

When the North Atlantic Treaty Organization (NATO) needed base operations support for camps across Kosovo, DynCorp International (DI) teams answered the call through DCH, a partnership between DI and Hibernia.

The 100+ person team managed the operations and maintenance for the entire NATO infrastructure, including maintenance of 250+ pieces of operations equipment, more than 60 accommodation units, and all facilities. The items maintained by the team varied from perimeter security equipment and asphalt roads, to parking structures and backup generators. The program required flexibility due to ever changing circumstances in the region – weather, political and operational.

Over the duration of the program the team received high praise for its preventative maintenance, reduction in service call times, and proactive planning that resulted in significant cost savings during winter months.

Using the “DI Cares” philosophy, the team worked to enhance workforce safety, providing trainings and creating a new annual fire safety program in conjunction with the local fire department.